How long does it take to get my order?

Welcome to Exotico Savannahs, your trusted source for premium and exotic Savannah cats. We understand that once you've made your selection and placed an order, you're eager to receive your new furry companion. In this article, we will provide you with all the information you need to know about the estimated delivery times and our shipping process.

Shipping Process

At Exotico Savannahs, we prioritize the well-being and safety of our cats during the shipping process. Our experienced team takes every precaution to ensure a smooth and stress-free journey for your new companion.

Once your order is confirmed and payment is received, our team carefully prepares your Savannah cat for transportation. We work with reputable and reliable pet shipping companies to guarantee the highest level of care and professionalism.

Domestic Shipping

If you reside within the United States, your order will be shipped via trusted domestic carriers. The shipping time for domestic deliveries varies depending on the destination and transportation method chosen.

Ground Shipping

For customers who opt for ground shipping, please allow approximately 2-7 business days for your order to arrive. The exact duration may vary based on the distance between our facility and your location.

Air Shipping

If you prefer air shipping, we offer expedited options to ensure a prompt delivery. Typically, air shipping within the United States takes between 1-3 business days. However, please note that unforeseen factors such as weather conditions or airline schedules might affect the estimated delivery time.

International Shipping

Exotico Savannahs is proud to offer international shipping for our valued customers around the world. If you reside outside of the United States, we will work closely with our international shipping partners to deliver your order safely to your desired location.

The shipping time for international orders can vary significantly depending on the destination country and customs clearance procedures. Please allow an estimated 5-14 business days for international orders to arrive. However, note that unexpected delays at customs or other international shipping factors beyond our control may extend the delivery time.

Tracking and Updates

Once your order is shipped, we will provide you with a tracking number that allows you to monitor the progress of your package. You can use this tracking number to stay updated on the current location of your order in real-time.

Additionally, our customer support team is available to answer any questions or concerns you may have about your order status. We aim to provide transparent and timely updates to ensure your peace of mind throughout the delivery process.

Customer Satisfaction

At Exotico Savannahs, we prioritize the happiness and satisfaction of our customers. We understand that receiving your order promptly and in excellent condition is of utmost importance. Therefore, we have established robust shipping protocols and work closely with trusted shipping partners to ensure a positive experience.

In the rare event of any issues with your order delivery, we encourage you to reach out to our customer support team immediately. We will diligently investigate and resolve any shipping-related problems to the best of our abilities.

Conclusion

Thank you for choosing Exotico Savannahs for your Savannah cat needs. We strive to provide exceptional customer service, including reliable and efficient order deliveries. The estimated delivery times for domestic and international orders are subject to varying factors, but we commit ourselves to make the shipping process as smooth as possible.

If you have any further questions or require more specific information about shipping times for your order, please don't hesitate to contact our dedicated customer support team. We are here to assist you and look forward to helping you bring home your adorable Savannah cat soon!