Refund Policy

Mar 24, 2023
Preservatives in Pet Food

Satisfaction Guaranteed with Our Refund Policy

At Exotico Savannahs, we take pride in providing our customers with top-notch service and the highest quality Savannah cats and kittens. We understand that occasionally, issues may arise that require a refund or return. That's why we have a comprehensive refund policy in place to ensure your satisfaction as a valued customer.

Our Commitment to Customer Satisfaction

As a leading provider of exotic Savannah cats and kittens, we strive to exceed your expectations in every way. Our refund policy is designed to give you peace of mind, knowing that your investment is protected and that we stand behind the health and well-being of our pets.

Returns and Refunds

If you find yourself in a situation where you need to return a pet or request a refund, we are here to assist you. Our policy allows for returns and refunds under the following circumstances:

  • Unforeseen Health Issues: In case your newly purchased Savannah cat or kitten develops an unforeseen health issue within the first 7 days, we offer a full refund or replacement.
  • Incompatibility: We understand that sometimes unforeseen circumstances arise, and a pet may not be a suitable fit for your home. If you find that your new Savannah cat or kitten is not compatible with your lifestyle or existing pets within the first 14 days, we offer a partial refund or exchange.
  • Misrepresentation: In the unlikely event that the pet you receive does not match the description provided on our website or if it is determined that we misrepresented the breed or pedigree, we offer a full refund or exchange within 30 days of purchase.

Conditions for Returns and Refunds

In order to qualify for a return or refund, the following conditions must be met:

  • The pet must be returned in good health and in the same condition as when it was purchased.
  • All necessary paperwork and documentation provided at the time of purchase must be returned along with the pet.
  • Proof of purchase, such as a receipt or invoice, must be presented.

Exclusions

While we strive to provide the best service and support possible, there are a few exclusions to our refund policy:

  • Changes of heart or personal circumstances that are unrelated to the health or well-being of the pet.
  • Expenses related to shipping or transportation.
  • Any damages or issues that occur after the pet has been transferred to the customer's care.

Contact Us for Assistance

If you have any questions or concerns about our refund policy or need assistance with a return or refund, please don't hesitate to contact us. Our dedicated team is here to help and ensure that you have a positive experience with Exotico Savannahs.

Thank you for choosing Exotico Savannahs as your trusted pet store. We are committed to providing you with exceptional service and the highest quality Savannah cats and kittens. Your satisfaction is our top priority.

Erin Beasley
This refund policy shows that Exotico Savannahs puts customer needs at the forefront of its priorities.
Nov 8, 2023
Scott Boucan
The company's customer-centric approach is evident in the comprehensive and fair refund policy, and it's truly appreciated.
Nov 5, 2023
Foad Assaleh
The transparent and customer-oriented refund policy is a great reflection of the company's values and priorities.
Oct 26, 2023
Jessada Pago
A clear and trustworthy refund policy like this one is a key factor in building a strong foundation of trust and confidence with customers.
Oct 25, 2023
Josh Burks
I value the reassurance provided by a comprehensive refund policy, it builds trust with customers.
Oct 21, 2023
There
The refund policy reflects a customer-centric approach, which is always appreciated as a consumer.
Oct 21, 2023
Rod Maxfield
The strong emphasis on customer satisfaction and fairness shines through in the company's thoughtful and customer-focused refund policy.
Oct 10, 2023
Arshaad Smile
The customer-focused approach evident in the refund policy sets Exotico Savannahs apart as a reliable and trustworthy company.
Oct 7, 2023
Joe Witer
The commitment to fairness and transparency showcased in the refund policy is a testament to the company's dedication to customer satisfaction.
Oct 3, 2023
Chris Dimarco
The customer-centric approach to the refund policy is a testament to Exotico Savannahs' dedication to ensuring a positive and reliable experience for customers.
Oct 2, 2023
Sang Lee
A clear and customer-oriented refund policy is a vital part of delivering excellent customer service, and Exotico Savannahs seems to understand that exceedingly well.
Oct 1, 2023
Meraldo Silva
The commitment to customer satisfaction through the refund policy sets Exotico Savannahs apart.
Sep 30, 2023
Ryan Carroll
Having a solid refund policy instills confidence in customers and sets a high standard for customer service.
Sep 29, 2023
Revital Azulay
As a customer, I feel more confident in making a purchase knowing that there's a solid refund policy in place.
Sep 29, 2023
Kevin Korpela
The company's dedication to customer satisfaction is evident in the comprehensive and fair refund policy they have in place.
Sep 28, 2023
Vlad Umansky
The comprehensive refund policy is a sign of the company's commitment to customer care and satisfaction.
Sep 18, 2023
Tiffney Cousins
The refund policy speaks to the company's integrity and commitment to ensuring a positive customer experience.
Sep 9, 2023
Helen Mullins
The customer-centric approach evident in the refund policy is a clear reflection of the company's commitment to providing an exceptional experience for customers.
Sep 8, 2023
Lori Reich
A clear and fair refund policy is an essential part of providing excellent customer service, and Exotico Savannahs seems to understand that well.
Sep 5, 2023
Gloria Brown
A clear and reliable refund policy gives customers confidence and peace of mind, knowing they are valued by the company.
Sep 3, 2023
Mickey Bennett
The customer-focused approach evident in the refund policy sets a high standard for excellent customer service.
Sep 2, 2023
Ruth David
A clear and customer-friendly refund policy is a testament to the company's dedication to providing a positive and trustworthy experience for customers.
Sep 2, 2023
Emily Gorman
I appreciate the peace of mind that comes with knowing there's a fair and clear refund policy to rely on if needed.
Aug 29, 2023
Alistair Brown
The transparent and customer-oriented refund policy is a great reflection of the company's values and priorities.
Aug 24, 2023
Martin Baltensperger
The customer-focused approach to the refund policy is a clear demonstration of the company's dedication to providing excellent service.
Aug 22, 2023
Celeste Sss
The clear and fair refund policy reflects positively on the company's integrity and commitment to customer satisfaction.
Aug 21, 2023
Jim Nelson
Having a well-defined and customer-friendly refund policy plays a significant role in strengthening trust and confidence with customers.
Aug 21, 2023
Tara Holloway
The well-crafted refund policy is a clear reflection of the company's commitment to customer satisfaction and fairness.
Aug 18, 2023
Bill Denmark
The company's approach to refunds indicates their understanding of the importance of customer satisfaction. ?
Aug 15, 2023
Rob Lopez
The refund policy is a reflection of the company's dedication to giving customers peace of mind in their purchases.
Aug 13, 2023
Melissa Holtan
The company's commitment to customer satisfaction shines through in the thoughtful refund policy.
Aug 8, 2023
Karin Volpert
The transparent and customer-focused refund policy reinforces trust and confidence in the company's dedication to customer care and satisfaction.
Aug 4, 2023
Nicolas Cauvet
The well-crafted and comprehensive refund policy is indicative of the company's commitment to providing customer satisfaction and trust.
Jul 30, 2023
Fareed Hussain
Kudos to Exotico Savannahs for prioritizing customer satisfaction and trust with such a comprehensive and reliable refund policy.
Jul 27, 2023
Labrandon Frandsen
The comprehensive refund policy demonstrates the company's dedication to providing customer satisfaction and trust.
Jul 23, 2023
Scott Eddy
I appreciate the clear and transparent refund policy. It shows the company's commitment to customer satisfaction.
Jul 22, 2023
Doree Sanger
The comprehensive refund policy reflects the company's commitment to providing customer satisfaction, fairness, and trustworthiness.
Jul 22, 2023
John Brodie
It's always reassuring to see a company prioritize customer satisfaction with a well-crafted refund policy.
Jul 22, 2023
Andy Mercy
It's great to see a company prioritize customer satisfaction with such a comprehensive refund policy.
Jul 21, 2023
Chris Bourner
The well-defined refund policy is indicative of the company's commitment to ensuring a positive customer experience.
Jul 12, 2023
Charlie James
The transparent and fair refund policy evidences the company's integrity and commitment to ensuring a positive and reliable experience for customers.
Jul 11, 2023
Chris Yee
A clear refund policy like this one reflects positively on the professionalism of the company.
Jul 9, 2023
Jim Kunz
The refund policy reflects the company's commitment to transparency, fairness, and customer satisfaction, and that's commendable.
Jul 9, 2023
Rebecca Oliva
The refund policy shows that the company is committed to providing a positive customer experience.
Jul 4, 2023
Wanda Holmes
Customer trust is vital, and the refund policy is a clear indication of the company's focus on delivering great customer service.
Jun 30, 2023
Carol Findlay
The well-defined refund policy reflects a strong commitment to customer care and satisfaction, which is commendable.
Jun 29, 2023
Jeremy Chan
It's great to see a company prioritize customer satisfaction with a comprehensive and transparent refund policy like this one.
Jun 26, 2023
Mary Danzinger
Knowing there's a fair and clear refund policy in place makes me more confident in choosing Exotico Savannahs.
Jun 23, 2023
Josh Marshall
The comprehensive refund policy reinforces trust and confidence in the company's commitment to customer satisfaction.
Jun 21, 2023
Peter Goebel
The clear refund policy is evidence of the company's commitment to providing a positive and trustworthy customer experience.
Jun 18, 2023
Gary Chismar
The transparent and customer-oriented refund policy provides peace of mind and reinforces trust in the company's commitment to customer care.
Jun 17, 2023
Molly Oberholtzer
The company's commitment to fairness and transparency shines through in the thoughtful and customer-oriented refund policy.
Jun 16, 2023
Ariba Holland
A clear and hassle-free refund policy is a crucial aspect of good customer service. Well done, Exotico Savannahs!
Jun 13, 2023
Thomas Draman
A customer-friendly refund policy like this reinforces trust and confidence in the company's commitment to its customers.
Jun 7, 2023
Tim Ryan
Having a comprehensive and fair refund policy speaks volumes about the company's dedication to its customers.
Jun 6, 2023
David Dederer
A well-defined refund policy like this one is a testament to the company's commitment to customer satisfaction.
Jun 5, 2023
Brian Kight
A well-crafted and fair refund policy like this one is crucial in showcasing the company's commitment to providing excellent service for its customers.
Jun 4, 2023
Marie Meliksetian
The customer-friendly and comprehensive refund policy speaks volumes about the company's dedication to providing a positive experience for customers.
Jun 4, 2023
Lisa Taylor
The refund policy sets a high standard for customer service and reflects positively on the company's dedication to its customers.
Jun 3, 2023
Marie Ingle
Kudos to Exotico Savannahs for putting in place a customer-friendly refund policy. It's a mark of quality service.
May 31, 2023
Greg Scott
Having a well-crafted refund policy like this one plays a significant role in building trust and confidence with customers.
May 29, 2023
Giovanni Lupo
The strong emphasis on customer satisfaction and fairness is evident in the company's thoughtful and clear refund policy.
May 26, 2023
Dick Borsboom
The customer-focused approach to the refund policy is a testament to Exotico Savannahs' dedication to providing a positive and trustworthy experience for customers.
May 22, 2023
Unknown
The refund policy is a clear reflection of the company's integrity and dedication to customer satisfaction, which is truly commendable.
May 16, 2023
Chris Cox
The clear and customer-centric refund policy is evidence of the company's focus on providing a positive experience for customers.
May 15, 2023
Agnes Fraser
The commitment to customer satisfaction and fairness is clearly demonstrated in the well-defined refund policy.
May 13, 2023
Lindsey Spoonmore
The refund policy exemplifies the company's dedication to providing a positive and reliable experience for its customers.
May 13, 2023
Jody Dodd
The refund policy is a testament to Exotico Savannahs' dedication to ensuring customer happiness and trust.
May 13, 2023
Leo Simon
The refund policy underscores the company's commitment to fairness and transparency in its dealings with customers.
May 13, 2023
Laura Rodgers
Exotico Savannahs' commitment to customer satisfaction is evident in the thoughtful refund policy they have put in place.
May 7, 2023
Nate Olmstead
A clear and comprehensive refund policy is a critical aspect of providing excellent customer service – well done, Exotico Savannahs!
May 7, 2023
Pamela Barboza
It's reassuring to know that I can rely on Exotico Savannahs for a hassle-free refund process if needed.
Apr 23, 2023
Martin Kiuru
Kudos to Exotico Savannahs for prioritizing customer satisfaction and trust through this thorough refund policy.
Apr 22, 2023
Peter Armatis
I admire the company's proactive approach to ensuring customer confidence and satisfaction through this refund policy.
Apr 21, 2023
Simone Lewis
The customer-centric approach evident in the refund policy is commendable and reinforces trust in the company.
Apr 14, 2023
Jon Visser
The refund policy reflects the company's professionalism and dedication to quality service.
Apr 12, 2023
Michal Martyniak
Having a reliable refund policy in place demonstrates the company's integrity and fairness towards customers.
Apr 11, 2023
Gil Ahrens
As a customer, having a well-defined refund policy gives me peace of mind when making a purchase.
Mar 27, 2023
Michael Gibson
The well-defined and customer-oriented refund policy is a clear indication of the company's dedication to providing a reliable and trustworthy experience for customers.
Mar 26, 2023