How do I track my order?

Track Your Order on Exotico Savannahs

Thank you for choosing Exotico Savannahs, your premier destination for pets and animals. We understand how important it is for you to track the progress of your order, and we are here to make that process as easy as possible.

Step-by-Step Guide

Step 1: Visit Our Website

To track your order, start by visiting our official website at exoticosavannahs.com. Our user-friendly interface will guide you every step of the way.

Step 2: Log into Your Account

If you have an existing account with us, log in using your credentials. In case you are a new user, simply create an account by providing the required information. Creating an account is quick and hassle-free.

Step 3: Navigate to Order History

Once logged in, navigate to the "Order History" section. Here, you will find a detailed summary of all your past and current orders with Exotico Savannahs.

Step 4: Locate the Desired Order

Look for the specific order you wish to track. Our intuitive interface will display all relevant information, including the order date, order number, and shipping details.

Step 5: Track Your Order

Click on the order to view its complete details. You will find a dedicated tracking option, where you can track the shipment in real-time. We partner with reliable shipping providers to ensure accurate tracking information.

Order Status and Updates

At Exotico Savannahs, we believe in transparency and providing our customers with regular updates regarding their orders. Here are some common order statuses you may encounter:

Order Placed

This status indicates that your order has been successfully placed and is awaiting processing. Our dedicated team verifies the details and prepares your order for shipment.

Order Processed

Once your order has been processed, it means that we have completed the necessary checks and preparations. Your order is now ready to be shipped.

Order Shipped

This is an exciting status, as it indicates that your order has been dispatched from our facility and is on its way to you. You can use the tracking information provided to monitor its progress.

Order Delivered

Once your order has been safely delivered to its destination, the status will change to "Delivered." We take great care to ensure your order arrives in excellent condition.

Order Cancelled/Returned

In rare cases, an order may be cancelled or returned due to unforeseen circumstances. If you encounter any issues with your order, please contact our customer support team for assistance.

Why Choose Exotico Savannahs?

Exotico Savannahs is a leading provider in the pets and animals industry. We strive to offer only the highest quality pets to our customers, while ensuring their complete satisfaction throughout the entire process.

When it comes to tracking your order, our user-friendly website and dedicated customer support team guarantee a seamless experience. We understand the importance of providing timely updates and accurate tracking information.

By choosing Exotico Savannahs, you can expect:

• High-quality pets and animals from trusted breeders
• Detailed order tracking and updates
• Secure online transactions
• Exceptional customer service

If you have any questions or need further assistance with tracking your order, please don't hesitate to contact our customer support team. We are here to help you every step of the way.

Thank you for choosing Exotico Savannahs. We look forward to serving you and providing you with the perfect pet of your dreams!